Dear Pete and the One Touch Team,
As you know (all too well now, I'm afraid!), my wife & I came to you with an interesting credit challenge. With both of us having previous marriages, interesting credit scores and no W2s since we were teenagers, we probably would have scared off the most hardy of loan officers anywhere else. It took a really special team to see through the fog to understand how we could accomplish our goals and you folks took it on with aplomb and confidence. The truth is that we had no idea how we would ever be able to purchase a home without you.
Now, having financed and re-financed with you 4 times, we are certain we have accomplished what could arguably be called impossible by any other means. It is with pride and confidence that we regularly recommend you to our friends and relatives and we will continue to do so. I hope you have a "testimonials wall" or some such that you can hang this letter - I'd be happy knowing that other people might make see it and feel more confident about your services.
Thank you again for your excellent service, the way you continue to watch out for a better deal for us and your friendship. We value it all highly.
Ed P. - Phoenix, AZ